Can I use PC-to-Phone, Calling
Card and SIP Phone all with one account?
Yes, with one account you
can use all of the GSN2U services. Please note that all
services cannot be used simultaneously.
Can I take SIP Phone with
me when I travel?
Yes, in order to use the
Grandstream SIP Phone or Grandstream HandyTone all you
need to do is connect to any available broadband Internet
connection and you will be ready to start making and receiving
calls.
What are your international
rates?
You can view a complete list
of GSN2U international rates for Calling Card, PC-to-Phone
and SIP Phone. Show
Me the Rates!
Is it free to call other GSN2U
members?
Yes, it is free. With GSN2U
PC-to-Phone you can call other GSN2U members free of charge,
no matter where you are in the world.
Can I use a PC or a Mac with
SIP Phone?
Yes. The only time that you
will need your computer is to sign up and check your account,
as SIP Phone does not require the use of a computer.
What is broadband?
Broadband is a high-speed
Internet connection that is always on. GSN2U do supply
Broadband connections.
Register now for a Broadband account. Register
Now!
How much time does it take
to install a Grandstream SIP Phone or the Grandstream
HandyTone?
Once
you have received your Grandstream SIP Phone or your Grandstream
HandyTone, it should only take a few minutes to configure
and install. Your additional phone line should be ready
in minutes and there is no need to schedule a technician
to visit your home, you can install it yourself by following
our step-by-step guide.
• Grandstream SIP Phone Full
Configuration Instructions
Will I need assistance to
install the Grandstream SIP phone or Grandstream HandyTone?
No.
All the information you need to configure your Grandstream
SIP Phone or Grandstream HandyTone are included, your
SIP Phone is already configured to work with your GSN2U
account. Simply enter your GSN2U account details and you
can start making calls within minutes.
If you need further assistance configuring your account,
you can contact Customer Care through the GSN2U Members
Section, by selecting 'Contact Customer Care'.
Can I use a regular phone
- even a cordless one with Grandstream HandyTone?
Yes, any regular phone works
with the Grandstream HandyTone, even a cordless one. There
is no need to purchase a new phone.
How can I contact Customer
Care?
In order to locate the information
that you are looking for you can browse through our most
commonly asked questions.
If you cannot find the answers that you are looking for
in our FAQ section, GSN2U members can email Customer Care
through the 'Help' section of the GSN2U Members Section
and then by selecting the 'Contact Customer Care' tab
from the navigation bar on your screen.
